Senior management team

The Chief Executive Officer and other key members of staff together make up the senior management team. Reporting directly to the Board of Trustees, our senior management team is responsible for all aspects of the day-to-day running of the charity.

Katie KempenKatie joined the charity as Chief Executive in June 2023.

Prior to Victim Support, Katie worked at the Office of the Victims’ Commissioner, as Chief Executive.

Previous to this, she was Chief Executive of the non-profit Independent Custody Visiting Association (ICVA) and has held several policy roles including at the Office of the Police and Crime Commissioner for Surrey and in local government.

Katie has previously been a trustee for a local domestic abuse service,  held a position on the steering group of the United Kingdom National Preventative Mechanism and won a National Police Chiefs’ Council ‘Criminal Justice Star Award’ for her work at ICVA.

Zoe ByrneZoe is responsible for operational delivery across the south of England and Wales.

Zoe was a senior Detective in the Metropolitan Police before being seconded to The Prince’s Trust as their National Police Liaison Officer. Zoe then moved to Princess Alice Hospice where she was Director of People and Communities.

Zoe has a Master in Voluntary Sector Management from the Centre for Charity Excellence at CASS Business School.

Martyn HerwardMartyn joined Victim Support in 2002 and led service delivery at county and regional level.  Since 2010, he has worked nationally supporting the development and delivery of services across England and Wales. As Director of Business Services, Martyn covers a broad portfolio that includes People Services, Service Design and Quality, Technology, Design, Digital, Internal Communications and Governance and Strategic Planning.

Martyn has a degree in law, a postgraduate certificate in legal practice, and an MBA.

Simon KetteridgeSimon joined Victim Support as Director of Business Development, Insight and External Affairs in April 2020.  He started his career as a volunteer at a homelessness service in Nottingham, working with men with multiple and complex needs.  Over the last 23 years he has worked in a range of development and operational roles across the voluntary and private sector providing support to people with a variety of needs including mental health difficulties, learning disability, older people and homelessness.

Before joining Victim Support, Simon was Director Business Development for a national housing association and care and support provider where he led on strategy and partnerships resulting in significant new growth.  Simon is passionate about enabling individuals to have their voices’ heard and increasing Victim Support’s impact in supporting even more people.

Kultar NayyarKultar joined Victim Support in 2012, taking on the role of Services Director for South and East England in 2015 and Services Director for London in 2019. He has a background in health and social care, in both the public and voluntary sectors, in particular mental health and offender health.

Kultar spent a large part of his career in the NHS leading large scale transformation projects and programmes. He is a non-executive director for a mental health and learning disabilities charity based in the South East.​​​

Jo joined Victim Support in 2010, managing victim and witness services in the north-east of England, North Yorkshire, South Yorkshire and Humberside. Jo led on the development of tiered support models for victims, the introduction of online self-guided mental-health support, and VS’s services response to Covid-19.  Jo is passionate about ensuring that VS services are agile and flexible in order to meet ever-evolving crime trends, emerging needs and reflect the impact on those affected by crime.

Previously Deputy Director for the North region, and Assistant Director for Service Design and Quality, Jo took on the role of Services Director for North and Midlands in September 2020.