BRIDGE training for organisations

At Victim Support we’re dedicated to creating safer environments for everyone. The impact of crime can be devastating, and we recognise the urgent need for proactive measures to prevent and respond to these challenges effectively.

That’s why we’re introducing our BRIDGE training programmes, designed specifically for professionals, universities and educational organisations.

BRIDGE, which stands for building resilience, improving disclosures and guiding empowerment is built to equip your teams with the skills, confidence and knowledge to support the people they work with who have been affected by crime.

People who have been victims or witnesses to crime can face significant barriers in the workplace and education system. Victimisation can take many forms, from harassment and discrimination to burglary and violence.

Workplace violence can lead to:

  • Increased staff sickness and need for time off.
  • Poor employee morale and wellbeing decreasing workplace productivity.
  • A damaged business reputation.
  • Challenges in staff retention and recruitment.

Our research shows that:

  • 37% of businesses experienced indirect costs associated with crime
  • 25% of staff had wellbeing issues following crime
  • 24% of staff who experienced crime stopped doing their day-to-day work due to the impact of crime
  • Only 35% of students received personal safety guidance or crime prevention resources from their university or student union

BRIDGE training aims to help create safer work environments and improved employee wellbeing along with increasing staff productivity.

BRIDGE training could also benefit universities and educational organisations to help enhance support for disclosure, improve wellbeing and increase campus safety.

Creating safer, healthier environments benefits everyone. For businesses, it means improved employee wellbeing, higher productivity, and a reputation that inspires trust. For universities and educational organisations, it enhances support for disclosures, boosts student health and academic success, and ensures a safer, more inclusive campus.

Along with offering bespoke crime specific modules we also offer the following:

  • The impact of crime – exploring the impact of crime on victims and witnesses and uncovering strategies to provide meaningful support.
  • Trauma informed responses and compassionate communication – what is trauma informed practice, the principles of trauma informed working and how these link to compassionate communication.
  • Active bystander awareness – empowering bystanders to recognise and intervene in situations of harassment, bullying or violence effectively.

Don’t just take our word for it, see what organisations are saying about BRIDGE training:

Evander Glazing and Locksmith Experts

‘Here at Evander, we were really pleased to be able to welcome Claire and Linda from Victim Support to deliver training to our colleagues. The training sessions landed really well with our teams, they were very informative and helped our colleagues feel better equipped on how to support our customers, who can often be victims of crime.  Claire and Linda were very knowledgeable, and we look forward to seeing the benefit of this training through further improvements to the customer centric service we pride ourselves on providing to our customers.  We would recommend this training to any business that wants to nurture emotionally intelligent colleagues focused on delivering best quality customer service’.

Tesco Mobile Fraud Team

‘Victim Support has been exceptional in creating and delivering bespoke training for our specialist teams. Their commitment to understanding our organisation ensured the training was personalised to our needs, enabling us to better support customers impacted by scams and fraud.

From start to finish, their professionalism and expertise have been outstanding. The face-to-face training session was engaging and practical, equipping us with the tools to take meaningful steps toward improving customer care and empathy.

This partnership has been invaluable, and I look forward to continuing to work with Victim Support to further transform our approach and keep our customers – who are at the heart of everything we do – safe and supported. I cannot recommend Victim Support highly enough.’

Ready to invest in a safer, more supportive environment for your organisation? Getting started with our training is easy.

Contact us on signup@victimsupport.org.uk to find out more about our training offers and what we can do for your organisation.

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VS is the leading victims' charity in England and Wales.