Bereaved families affected by murder or manslaughter should be told about our Homicide Service by the police family liaison officers (FLOs), who contact us if you have experienced a murder or manslaughter. If people are happy to receive our help, the police will contact our service directly and we’ll arrange to see you as soon as it’s convenient.
Anyone bereaved in this way can also contact us directly if they want to. You can contact us by calling our National Homicide Service on 0300 303 1984 or requesting support online.
We hope that you will get in touch with us, but if you decide not to now, you can call us at any point in the future.
How our Homicide Service works
The service is offered to bereaved families by their police family liaison officer (known as the FLO) or the Foreign Office country caseworker. Once we have consent from the bereaved family, a homicide caseworker is assigned and a face-to-face meeting is offered.
A major part of our work is helping people navigate and know what to expect from the criminal justice system, and providing someone independent to talk to. The list of practical services we provide is endless. We can also help with any immediate, practical needs, such as assisting with the funeral, childcare and transportation. We also help victims access financial assistance such as state benefits and compensation claims, and will inform organisations that there has been a death.