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Why choose us?

Victim Support is an independent charity dedicated to supporting victims of crime and traumatic incidents in England and Wales. Our purpose is to provide specialist help to support people to cope and recover to the point where they feel they are back on track with their lives.

Here are seven reasons why you should choose us:

1. We’re independent

We are independent of the government, the police, local authorities and criminal justice system. You don’t have to report a crime to the police to get our help. 

2. We’re free of charge

Our support services are free and continue for as long as you need our support. 

3. We’re confidential

Our service is confidential, and unless we believe there’s a risk of harm or it’s a legal requirement, we will always protect your confidentiality and not pass on your personal details or any other information that could identify you without your permission.

4. We’re focused on support

As an organisation victims are our only focus. Last year we were in contact with over 1,035,032 victims of crime last year offering information, advice and support. 704,219 people visited our website and our dedicated local teams provided specialist emotional and practical support to 133,965 victims.

5. We’re specialists

Our teams of highly-trained staff and volunteers provide a wide range of specialist services that help people affected by all types of crime from burglary, hate crime, fraud and theft to domestic abuse, child sexual exploitation and terrorism.

We also run the National Homicide service providing a dedicated, comprehensive wrap-around service and vital independent voice for those bereaved by murder and manslaughter in England and Wales.

6. We’re making a difference

Our expertise and experience are the reason why 92% of victims we supported last year were satisfied with the support we gave them.

7. We’re here for you 24/7

We’re here for you 24 hours a day, 7 days a week, 365 days a year through our Supportline.
 

To learn more about the services we offer, see the links below or email us. You can also take a look at our latest annual report and hear directly from some of the people we’ve helped.

If you have been affected by crime and would like information or support, contact us for help.

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