Why choose us?

Victim Support is an independent charity dedicated to supporting victims of crime and traumatic incidents in England and Wales. Our purpose is to provide specialist help to support people to cope to the point where they feel they are back on track with their lives.

Here are seven reasons why you should choose us:

1. We’re independent

We are independent of the government, the police, local authorities and the criminal justice system. You don’t have to report a crime to the police to get our help.

2. We’re free of charge

Our support services are free and personalised to each individual.

3. We’re confidential

Our service is confidential. Unless we believe there’s a risk of harm or it’s a legal requirement, we will always protect your confidentiality and not pass on your personal details or any other information that could identify you without your permission.

4. We’re focused on support

As an organisation victims are our only focus. In 2022-23 we were in contact with 762,992 victims of crime, offering information, advice and support. 1,468,770 people visited our website and 152,774 people received personalised help from a support worker.

5. We’re specialists

Our teams of highly-trained staff and volunteers provide a wide range of specialist services that help people affected by all types of crime, from burglary, hate crime, fraud and theft to domestic abuse, child sexual exploitation and terrorism.

We also run the National Homicide service providing a dedicated, comprehensive wrap-around service and vital independent voice for those bereaved by murder and manslaughter in England and Wales.

6. We’re making a difference

Our expertise and experience are the reason why 77% of people felt better able to cope after our  help and support.

7. We’re here for you 24/7

We’re here for you 24 hours a day, 7 days a week, 365 days a year through our Supportline, through our live chat service and through My Support Space – a safe and secure online space where you can work through interactive guides to help you move forward after crime.

To learn more about the services we offer, see the links below or email us. You can also take a look at our latest annual report and hear directly from some of the people we’ve helped.

If you have been affected by crime and would like information or support, contact us for help.