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About us

Who we are

Victim Support is an independent charity. We are dedicated to supporting people affected by crime and traumatic incidents in England and Wales, and we put them at the heart of our organisation. Our support and campaigns are informed and shaped by them and their experiences.

We provide specialist services to help people cope and recover and to empower them to ensure their voices are heard individually and collectively at a local and national level.

What we do

Our services help people affected by all types of crime and we provide free confidential support 24 hours a day, 365 days a year for people affected by crime and traumatic events — regardless of whether they have reported the crime to the police or when it occurred and for as long as it is needed.

Most of our services are delivered locally through skilled staff and volunteers who are deeply rooted in their communities. We adapt our services to meet local need and pride ourselves on being responsive to local demands. These services are closely linked into the National Homicide Service providing a dedicated, comprehensive service for those bereaved by murder and manslaughter and our national Supportline.

We are an independent charity and our unrivalled national overview gives us the ability to share best practice and innovate in our services as well as champion victims’ rights from a strong evidence base

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    Vision and values

    As a national charity, we have a clear purpose and vision with strong values.

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