0808 17 81 694

If you’ve been affected by crime, call your local victim care team in Essex. Lines are open 8am to 5pm Monday to Friday.

Out of hours Supportline

08 08 16 89 111

If you need support outside of our open hours, call our Supportline for free on 0808 16 89 111 or request support via our website.

Get help from your local team

Call us

If you’ve been affected by crime, call Victim Support in Essex on 0808 17 81 694. Lines are open 8am to 5pm Monday to Friday.

If you need support outside of our open hours, call our Supportline for free on 0808 16 89 111 or request support via our website.

Go online

Contact us via our free live chat service – open 24/7.

Create a free account on My Support Space – an online resource containing interactive guides to help you manage the impact that crime has had on you.

We give emotional and practical help to people who have been affected by crime in Essex.

We’re an independent charity and you can contact us for support regardless of whether you’ve contacted the police, and no matter how long ago the crime took place. We’ll help you for as long as it takes to overcome the impact of crime.

Last year we offered immediate support to nearly 25,000 people affected by crime in Essex, and gave in-depth support to over 3,000 people.

If you call your local Victim Support team, we’ll make sure you get the information and support you need. This might be arranging a meeting for you to talk to us and receive emotional support in confidence, getting advice on how to make your home more secure, or referring you to other specialist organisations that can also help.

As well as offering emotional and practical support to people affected by crime, we run a number of specialist services in Essex, including:

  • Essex Children and Young People Caseworker

A worker dedicates solely to the support of victims of crime under the age of 18, their parents, guardians or carers. The post covers the whole county.

  • Essex Hate Crime Champion

Working within the county’s multi-agency strategic hate crime partnership, this post supports the wider understanding of hate crimes and their impact and reach, including identifying what services are required and how they are best delivered.

We provide a dedicated bereaved by suicide support service to children and adults living in Colchester and Tendring. Call 01473 322683  or email  You can find out more about the support offered here or download a leaflet about the service.

We work with a number of partner organisations in Essex to make sure you get the support you need.

Find out more about some of the services and organisations we work with:

The elected role that holds the police to account for their services but also has the statutory responsibility to ensure victims of crime are supported to cope and recover.

The police refer victims on to Victim Support and play an integral role in ensuring victims of crime can access the support they need.

Information on services in your local area.

The Synergy Essex website will provide information for anyone who has been sexually abused or raped, or who has been affected by sexual violence at any time in their lives.

Support services for victims of Domestic Abuse.

Essex Outreach Support offers a short-term support service to people living within the Essex area who are experiencing a range of problems that are impacting their health, financial and housing wellbeing.

Reducing opportunities for crime across the county.

The Strategic Hate Crime Prevention Partnership, of which Victim Support is a member, has developed a strategy for tackling hate crime across Essex between 2018 and 2021.  This strategy and accompanying action plan will address how services respond to hate crime within Essex and will be monitored by the Strategic Hate Crime Prevention Partnership, under of the governance of Safer Essex.