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New Era (Staffordshire and Stoke on Trent)

New Era is the holistic Domestic Abuse (DA) service operating across Staffordshire and Stoke on Trent.

Offering help to all those affected by domestic abuse in Staffordshire or Stoke-on-Trent, New Era provides free and confidential support for victims, perpetrators and their families.

What is Domestic Abuse?

It takes many forms, is never acceptable and includes psychological, emotional, physical, financial, sexual and verbal abuse.  If you’re suffering domestic abuse, you’re likely to feel isolated, hurt, upset and scared. 

Domestic abuse includes any incident or pattern of incidents of controlling, coercive or threatening behaviour, violence or abuse between those aged 16 or over who are, or have been, intimate partners or family members regardless of gender or sexuality.

This can encompass but is not limited to the following types of abuse:

  • Coercive control
  • Psychological and/or emotional abuse
  • Physical abuse
  • Sexual abuse
  • Financial abuse
  • Harassment
  • Stalking
  • Online or digital abuse

Support for Victims

24-hours a day, 7-days a week, specialised help is available for all victims when they need it most. The service also provides a live chat facility. 

New Era aims to end relationship abuse through a wide range of individual and group support for adults, children and young people for as long as they need it.

Local Support

Specially trained New Era staff are able to help you, whether you’ve made a report to the police or not.  Operating right here across Staffordshire and Stoke-on-Trent, victim services are provded by Victim Support and are available for everyone, with safety and recovery prioritised.

Safety advice for people experiencing domestic abuse during Covid-19

We know that COVID-19 will have a serious impact on the lives of everyone experiencing domestic abuse across Staffordshire and Stoke-on-Trent. Many of you will be feeling even more unsafe and isolated having to stay at home with your abuser for long periods of time. Or, you might be worried about the abuser finding out where you are ‘social isolating’. You can find out how to access support and get safety advice with our information leaflet here (pdf).

Getting help now

Services for perpetrators wanting to change their behaviour

Getting help to change your behaviour

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