South Yorkshire

Phone

0300 303 1976

If you’ve been affected by crime, call your local victim care team in South Yorkshire. Lines are open 9am to 6pm, Monday to Friday.

Supportline

08 08 16 89 111

If you need support outside of your local team’s opening hours, you can call our Supportline for free. Or find other ways to get help.

Get help from your local team

Call us

If you’ve been affected by crime, call your local victim care team in South Yorkshire on 0300 303 1976. Lines are open Monday to Friday 9am to 6pm.

If you need telephone support outside of your local team’s opening hours, you can call our Supportline, for free, on 08 08 16 89 111. Supportline is open 24 hours a day, seven days a week.

Email us

You can email the team at southyorkshire@victimsupport.org.uk.

Go online

Our free live chat support service is available 24 hours a day, seven days a week.

You can also request support via the website. A member of the team will get back to you within three working days.

My Support Space is a free online resource containing interactive guides aimed at helping you to manage the impact crime has had on you. It’s easy to set up an account and it allows you to work through the guides at your own pace. My Support Space is now also available via an app.

How we can help

We give free, confidential help to people who have been affected by crime in South Yorkshire. We’re an independent charity and you can contact us for support regardless of whether you’ve contacted the police, and no matter how long ago the crime took place. You can also contact us for support regardless of your immigration status in England and Wales.

If you call your local Victim Support team, we’ll provide support that’s personalised to you. We’ll listen with compassion and help you find ways to manage and feel safer. We can also inform you of your rights and the services that you may be entitled to. If you’d like us to, we can refer you to other specialist organisations that can also help.

As well as offering support to people affected by crime, we run specialist services in South Yorkshire. These include:

Stalking

Victim Support’s South Yorkshire service offers support for people who have been subjected to fixated, obsessive, unwanted and repeated behaviour from someone who may be a friend, colleague, neighbour or other acquaintance. This may be recent or could have happened in the past. The service is available for anyone who has been stalked and we can help you to take control of the situation and understand your rights under the Victim’s Code of Practice. We can advocate for you and help you to move forward from your experiences. Access support by calling 0300 303 1976.

Children and Young People

Specialist support is available for children and young people who have been affected by crime. Our service can help them to cope and move forward from their experiences. This support can be working directly with the young person and may take place online, by phone, or in-person. Support could include providing resources and talking through ways to recover. It may also include talking to others about the experience, such as schools. The service can also provide direct support for parents and carers to help with their own concerns, and help them support the young person in their care.

Fraud and Cybercrime

Our Fraud and Cybercrime service supports anyone who has been a victim of fraud or scams whether online or offline. We can provide help and advice on how to seek a resolution after an incident of fraud. We also recognise that fraud and cybercrime can be an intrusive, scary and shaming experience and can support you by listening and talking through the incident. We can advocate on your behalf with other agencies such as the police, Report Fraud and financial institutions.

We work with partner organisations in South Yorkshire to make sure you get the support you need. Find out more about some of the services and organisations we work with.

Please note, Victim Support is not responsible for the content of third-party websites.

South Yorkshire

The service offers independent confidential practical help and emotional support to adults and children who have experienced sexual harm at any time in their lives.

Remedi provides restorative services across all offences and at any stage of the criminal justice system. Their support is a means of addressing conflict in any setting — criminal justice, social care, schools and the workplace. To get in touch, call 0114 253 6669 or email rj@remediuk.org

Free and confidential help for those going to court as the victim of a crime, a witness to a crime, or a family member or friend of someone who died because of a crime.

The South Yorkshire Mayor exercises the functions of the Police and Crime Commissioner (PCC). The key roles and responsibilities of PCCs include holding the police to account and commissioning services and providing grants to help tackle and prevent crime, while supporting vulnerable people and those affected by crime.

Domestic abuse services

For confidential advice, information and support, call the Domestic Abuse Hub on 01302 737080, email dahub@doncaster.gov.uk or complete their online self-referral form.

For information and support after domestic abuse and sexual violence, call Independent Domestic Abuser Services (IDAS) on 03000 110 110 or email info@idas.org.uk.

Rotherham Rise can help if you’ve been a victim of domestic abuse, domestic violence or child sexual exploitation. Call them on 0330 202 0571 or email help@rotherhamrise.org.uk

For support after domestic abuse, call the Sheffield Domestic Abuse Co-ordination Team Helpline on 0808 808 2241 or email help@sheffielddact.org.uk

Hackenthorpe Lodge offers free support and practical help to anyone in South Yorkshire who has experienced sexual violence and/or sexual abuse. Appointments only. To book call 0330 223 0938 or email ​hackenthorpelodge.sarc@nhs.net.