Greater Manchester

Phone

0300 303 0162

If you’ve been affected by crime, call your local victim care team in Greater Manchester. Lines are open Monday to Friday, 9am-7pm and Saturday 9am-5pm. Alternatively, you can contact us via live chat our normal operating hours are from 9am to 5pm Monday to Friday.

Out of hours Supportline

08 08 16 89 111

If you need support outside of our open hours, call our Supportline for free on 08 08 16 89 111 or request support via our website.

Get help from your local team

Call us

If you’ve been affected by crime, call your local victim care team in Greater Manchester on 0161 200 1950.

Lines are open Monday to Friday, 9am-7pm and Saturday 9am-5pm.

If you need support outside of our open hours, call our Supportline for free on 08 08 16 89 111 or request support via our website.

Go online

As a result of the Coronavirus pandemic we have made our free live chat support service available 24/7.

Create a free account on My Support Space – an online resource containing interactive guides to help you manage the impact that crime has had on you.

How we can help

We give emotional and practical help to people who have been affected by crime in Manchester. We’re an independent charity and you can contact us for support regardless of whether you’ve contacted the police, and no matter how long ago the crime took place. We’ll help you for as long as it takes to overcome the impact of crime.

Last year we offered immediate support to nearly 78,000 people affected by crime in Manchester, and gave in-depth support to more than 11,000 people. If you call your local Victim Support team, we’ll make sure you get the information and support you need. This might be arranging a meeting for you to talk to us and receive emotional support in confidence, get advice on how to make your home more secure, or referring you to other specialist organisations that can also help.

We work with a number of partner organisations in Manchester to make sure you get the support you need.

Find out more about some of the services and organisations we work with:

Working with, and for, the people of Greater Manchester to make communities safe and feel safer

Against Domestic Abuse in Greater Manchester. Anybody who is experiencing domestic or sexual violence can find support and advice here.

Survivors Manchester works to break the silence of the sexual abuse and rape of men, in order to empower those affected to defeat the legacy of abuse and move towards more positive futures.

St Mary’s SARC provides a comprehensive and co-ordinated forensic, counselling and aftercare service to men, women and children living in the Greater Manchester and Cheshire area who have experienced rape or sexual assault, whether this has happened recently or in the past.

Ending Homophobia, Empowering People

Greater Manchester Victims’ Services provides useful information and practical advice for victims and survivors of crime, and their families.