Durham and Cleveland


0303 040 1099

Lines are open 9am-4.30pm, Monday to Friday. This service is run by Safe in Tees Valley. Victim Support does not run this service.

Out of hours Supportline

08 08 16 89 111

If you need support outside of our open hours, call our Supportline for free on 08 08 16 89 111 or request support via our website.

Get help from Victim Support

Victim Support is not the victims’ services provider in Durham and Cleveland. However you can still get in touch with us if you need support.

We are independent of the government, the police and the criminal justice system.

Call us

Call our free 24/7 Supportline on 08 08 16 89 111.

Go online

As a result of the coronavirus pandemic we have made our free live chat service available 24/7.

Create a free account on My Support Space – an online resource containing interactive guides to help you manage the impact that crime has had on you.

Support in your area

Victim Care and Advice Service is the victims’ services provide in your area. Call 0303 040 1099. This service is run by Safer Communities.

Lines are open 9am-4.30pm, Monday to Friday.

Please note that Victim Support does not run this service.

We work with a number of partner organisations in Durham and Cleveland to make sure you get the support you need.

Find out more about some of the services and organisations we work with:

Helen Britton House is a purpose built SARC specifically designed to provide a sensitive and dedicated service that meets the needs of Victims of Rape and Sexual Assault.

My Sisters Place is an independent specialist ‘One Stop Shop’ for women aged 16 or over have experienced or are experiencing domestic violence. Established in 2002 we are committed to working in partnership to tackle domestic violence.

Eva is the leading organisation in Redcar & Cleveland dedicated to improving the lives of women and children affected by domestic violence and sexual abuse. We provide end to end support and a fresh start for our clients and their families.

The Meadows Sexual Assault Referral Centre aims to provide a sensitive and comprehensive service to residents of County Durham and Darlington who have experienced rape or sexual assault.

Harbour works with families and individuals who are affected by abuse from a partner, former partner or other family member.