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How we can help

We’re here to help anyone affected by crime, not only those who experience it directly, but also their friends, family and any other people involved. It doesn’t matter when the crime took place – you can get our support at any time, and for however long you need us.

We provide free and confidential support 24 hours a day, seven days a week, 365 days a year for people affected by crime and traumatic events – regardless of whether you have reported the crime to the police.

The support services we offer are tailored to the needs of each person. These include: 

  • Information and advice 
  • Immediate emotional and practical help 
  • Longer term emotional and practical help 
  • Advocacy 
  • Peer support and group work 
  • Restorative justice 
  • Personal safety services 
  • Help in navigating the criminal justice system

Our teams of highly-trained staff and volunteers provide a wide range of specialist services that help people affected by all types of crime from burglary, hate crime, fraud and theft to domestic abuse, child sexual exploitation and terrorism.

We run the National Homicide service providing a dedicated, comprehensive wrap-around service and vital independent voice for those bereaved by murder and manslaughter in England and Wales.

We champion victims’ rights and issues locally and nationally, working closely with policy-makers, commissioners, agencies in the criminal justice system, local government and other providers, partners and organisations.

The impact of crime can be life-changing so we are proud to provide long-term support to victims of crime and traumatic events for as long as we are needed, so together we can move beyond crime.

Find out more about the different ways we can help on the pages below.

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