Get help from your local team
Lines are open 8am-8pm Monday to Friday, and 9am-5pm on Saturdays.
Alternatively, you can contact us via live chat our normal operating hours are from 9am to 5pm Monday to Friday.
How we can help
We give emotional and practical help to people who have been affected by crime in West Mercia, covering the areas of Herefordshire, Worcestershire, Shropshire, Telford and Wrekin. We’re an independent charity and you can contact us for support regardless of whether you’ve contacted the police, and no matter how long ago the crime took place. We’ll help you for as long as it takes to overcome the impact of crime.
If you call your local Victim Support team, we’ll make sure you get the information and support you need. This might be arranging a meeting for you to talk to us and receive emotional support in confidence, helping you to fill out a compensation form or get advice on how to make your home more secure, or referring you to other specialist organisations that can also help.