Get help

Thames Valley

Get help from your local team

If you’ve been affected by crime, call your local victim care team in Thames Valley on 0808 168 9274.

Lines are open 8am-8pm Monday to Friday, and 9am-5pm on Saturdays.

The Thames Valley area covers Berkshire, Buckinghamshire and Oxfordshire.

If you need support outside of our open hours, call our Supportline for free on 08 08 16 89 111 or request support via our website.

How we can help

We give emotional and practical help to people who have been affected by crime in Thames Valley. We’re an independent charity and you can contact us for support regardless of whether you’ve contacted the police, and no matter how long ago the crime took place. We’ll help you for as long as it takes to overcome the impact of crime.

If you call your local Victim Support team, we’ll make sure you get the information and support you need. This might be arranging a meeting for you to talk to us and receive emotional support in confidence, helping you to fill out a compensation form or get advice on how to make your home more secure, or referring you to other specialist organisations that can also help.

Someone we’ve helped

Last year we offered immediate support to over 22,000 people affected by crime in the Thames Valley area, and gave in-depth support to more than 2,200 people.

One of those people we’ve support is John, who experienced emotional and physical abuse by an ex-partner for almost 20 years. He has had several sessions with a Victim Support supporter and says he feels stronger and empowered thanks to the support he has received.

Victim Support really helped stabilise my thinking, control my flight response and grow stronger every day in everything I do. I feel more like I am worth something and I deserve to have good things happen to me. Life is looking better than ever as I can now acknowledge my war is over. No need for defences or staying on high alert. It’s quiet in my mind for the first time in years. It’s so peaceful that I can see, hear and feel things I haven’t for a long time.

John also gave his permission for his story to be shared anonymously at a Victim Support fundraising event. He attended the event discreetly himself and reported afterwards:

Hearing my story like that has made me feel empowered and stronger than ever. I looked around the room and saw people listening and believing what I said. Victim Support has given me the tools to move on and hearing the story like that suddenly made everything make sense.