Sussex

Phone

0808 168 9274

If you’ve been affected by crime, call your local victim care team in Sussex. Lines are open 9am to 5pm, Monday to Friday.

Supportline

08 08 16 89 111

If you need support outside of your local team’s opening hours, you can call our Supportline for free. Or find other ways to get help.  

Get help from your local team

Call us

If you’ve been affected by crime, call your local victim care team in Sussex on 0808 168 9274. Lines are open 9am to 5pm Monday to Friday. Lines are open 9am to 5pm, Monday to Friday.

If you need telephone support outside of your local team’s opening hours, you can call our Supportline, for free, on 08 08 16 89 111. Supportline is open 24 hours a day, seven days a week.

Go online

Our free live chat support service is available 24 hours a day, seven days a week.

You can also request support via the website. A member of the team will get back to you within three working days.

My Support Space is a free online resource containing interactive guides aimed at helping you to manage the impact crime has had on you. It’s easy to set up an account and it allows you to work through the guides at your own pace.

SilverCloud is a safe and secure, online CBT-based support package. It can be used independently or alongside our support for recovery from stress or anxiety.

How we can help

We give free, confidential help to people who have been affected by crime in Sussex. We’re an independent charity and you can contact us for support regardless of whether you’ve contacted the police, and no matter how long ago the crime took place. You can also contact us for support regardless of your immigration status in England and Wales.

If you call your local Victim Support team, we’ll provide support that’s personalised to you. We’ll listen with compassion and help you find ways to manage and feel safer. We can also inform you of your rights and the services that you may be entitled to. If you’d like us to, we can refer you to other specialist organisations that can also help.

As well as offering support to people affected by crime, we run a number of specialist services in Sussex. This is with the support of the Sussex Police and Crime Commissioner, East and West Sussex County Councils, and Brighton & Hove City Council.

Sussex Fraud Support Service

Our two specialist fraud caseworkers offer tailored support to vulnerable victims of fraud throughout Sussex. We work closely with Sussex Police, their Operation Signature campaign and other partners. The aim is to disrupt the actions of fraudsters and reduce the risk of re-victimisation.

A specialist fraud peer support service is available in the area, providing one-to-one casework, a group work programme and peer support sessions to victims of relationship fraud.

Sussex Hate Incident Support Service (HISS)

The HISS provides support to victims of hate crime and hate incidents in Sussex, whether or not they’ve been reported to the police. They undertake extensive community and school-based awareness and prevention work.

Sussex CYP Service (including the Sussex Young Witness Service)

We have specially trained IVAs and Volunteers who offer a service to children and young people and their parent/carers. We also have a Young Witness Service that offers vital support to CYP victims and witnesses under 18 who have to attend Crown Court to give evidence in a trial.

Brighton & Hove Domestic Abuse Service

A specialist support service for victims and survivors of domestic abuse in the city. We provide independent information, advice, support and advocacy, including:

  • 1-2-1 casework support from trained Independent Domestic Violence Advocates (IDVAs)
  • a hospital IDVA based at the Royal Sussex County Hospital
  • a Health IDVA based in Brighton Hospitals and also supports GPs across Brighton
  • specialist CYP and Black and Minority Ethnic Communities (BMEC) IDVAs who support victim of these communities and undertake community engagement

The service also offers training to statutory and community services on how to ask potential victims about harmful practices, and encourage those at risk to seek help.

You can call the service for free on 0300 323 9985. Or visit our webpage to find out more about the service and who it can help.

We work with a number of partner organisations in Sussex to make sure you get the support you need. Find out more about some of the services and organisations we work with.

Please note, Victim Support is not responsible for the content of third party websites.