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Get help from Victim Support

Victim Support are not the victims' services provider in Northumbria. However you can still get in touch with us if you need support.

We are independent of the government, the police and the criminal justice system.

Call us

Call our free 24/7 Supportline on 08 08 16 89 111 or request support via our website.

Go online

As a result of the Coronavirus pandemic we have made our free live chat service available 24/7. 

Create a free account on My Support Space - an online resource containing interactive guides to help you manage the impact that crime has had on you. 

Support in your area

Victims First Northumbria are the victims' services provide in Northumbria. Call 0800 011 3116.  

Lines are open 9am-5:30pm Monday to Friday, and closed on weekends.

This service is not run by Victim Support.

Specialist services in your area

Victim Support runs a number of specialist services for people affected by crime in Northumbria, including:

  • Newcastle Antisocial Behaviour Project

This service supports people throughout Newcastle who are experencing antisocial behaviour. Contact hours are 9.30am-4.30pm, Monday to Friday. Please call 0191 281 0491 or email

  • South Tyneside Antisocial Behaviour Project

The South Tyneside Anti Social Behaviour Project:  this service supports people in South Tyneside who are experiencing ASB. Contact hours are 9.30am – 4.30pm Tuesdays to Thursdays.  Please call Stella on 0191 4246508 or email on 

  • Newcastle and Gateshead Domestic Violence Car Pilot Project

Victim Support delivers this pilot in Newcastle and Gateshead, as part of a wider pilot project funded by the Northumbria Police and Crime Commissioner. Domestic violence support workers work alongside police officers during weekend night shifts to provide immediate support to victims of domestic abuse at the scene.


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