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Get help from your local team

If you’ve been affected by crime and need support or information, call Victims First Northumbria on 0800 011 3116.  

Lines are open 8am-7pm Monday to Friday, and 9am-4pm on Saturdays (closed Sundays).

This service is not run by Victim Support.

If you need support outside of these open hours, call our Supportline for free on 08 08 16 89 111 or request support via our website.

Specialist services in your area

Victim Support runs a number of specialist services for people affected by crime in Northumbria, including:

  • Newcastle Antisocial Behaviour Project

This service supports people throughout Newcastle who are experencing antisocial behaviour. Contact hours are 9.30am-4.30pm, Monday to Friday. Please call 0191 281 0491 or email

  • South Tyneside Antisocial Behaviour Project

This service supports people in South Tyneside experiencing antisocial behaviour. Contact hours are 10am-6pm, Tuesday to Thursday. Please call Heather Bowman on 0191 424 6508 or email

  • Gateshead Vulnerable Victims Project

This project supports vulnerable victims and adults in Gateshead. This service is part of the Gateshead Multi Agency Safeguarding Hub. For more information, please call 0191 433 3586.

  • Newcastle and Gateshead Domestic Violence Car Pilot Project

Victim Support delivers this pilot in Newcastle and Gateshead, as part of a wider pilot project funded by the Northumbria Police and Crime Commissioner. Domestic violence support workers work alongside police officers during weekend night shifts to provide immediate support to victims of domestic abuse at the scene.


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