Durham and Cleveland
Phone
0800 138 2020 (Durham), 0303 040 1099 (Cleveland)
Victim Care and Advice Service (Durham) and Safer Communities Victim Care and Advice Service (Cleveland) runs victim services in these areas. These services are not run by Victim Support.
Supportline
If you need support outside of your local team’s opening hours, you can call our Supportline for free. Or find other ways to get help.
Get help from your local team
If you live in the Durham area: Victim Care and Advice Service (Durham) run your local service. You can contact them on 0800 138 2020 or visit their website: www.victimcareandadviceservice.uk. This service is not run by Victim Support. You can also email: victimcare@durham-pcc.gov.uk
If you live in the Cleveland area: Safer Communities Victim Care and Advice Service run your local service. You can contact them on 0303 040 1099 or visit their website: www.safercommunities.org.uk. You can also email: info@vcas.uk
Other ways to get help
Call us
Call our free 24/7 Supportline on 08 08 16 89 111.
Go online
If you need telephone support outside of your local team’s opening hours, you can call our Supportline, for free, on 08 08 16 89 111. Supportline is open 24 hours a day, seven days a week.
You can also request support via the website. A member of the team will get back to you within three working days.
My Support Space is a free online resource containing interactive guides aimed at helping you to manage the impact crime has had on you. It’s easy to set up and it allows you to work through the guides at your own pace.