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Durham and Cleveland

Get help from your local team

If you’ve been affected by crime, please call the Victim Care and Advice Service on 0303 040 1099.

Lines are open 9am-4.30pm, Monday to Friday.

This service is run by Safe in Tees Valley.

If you need support outside of our open hours, call our Supportline for free on 08 08 16 89 111 or request support via our website.

Specialist services in your area

As well as offering emotional and practical support to people affected by crime, we run a number of specialist services in the Durham and Cleveland areas including:

  • The Voice Project

The Voice Project is an innovative partnership between HMP Holme House and Victim Support. It supports victims of domestic abuse and/or harassment (including stalking) whilst the perpetrator is in custody. It is a confidential service and prisoners are not aware of the engagement with victims. The support is delivered via telephone by trained Victim Support staff as well as face-to-face in a safe and secure environment.

  • Hartlepool Victims’ Service

In partnership with Hartlepool Council and Opening Doors, Victim Support provides a support and information service for Hartlepool residents, including crime prevention advice and support and help with anti-social behaviour. Call 01429 523 100 or email lorna.hilton@victimsupport.org.uk.

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