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Durham and Cleveland

Get help from Victim Support

Victim Support is not the victims' services provider in Durham and Cleveland. However you can still get in touch with us if you need support.

We are independent of the government, the police and the criminal justice system. 

Call us

Call our free 24/7 Supportline on 08 08 16 89 111.

Go online

As a result of the coronavirus pandemic we have made our free live chat service available 24/7.

Create a free account on My Support Space - an online resource containing interactive guides to help you manage the impact that crime has had on you. 

Support in your area

Victim Care and Advice Service is the victims' services provide in your area. Call 0303 040 1099. This service is run by Safer Communities.

Lines are open 9am-4.30pm, Monday to Friday. 

Please note that Victim Support does not run this service.

Specialist services in your area

Our current services in Durham and Cleveland are:

  • The Voice Project

The Voice Project is an innovative partnership between HMP Holme House and Victim Support. It supports victims of domestic abuse and/or harassment (including stalking) whilst the perpetrator is in custody. It is a confidential service and prisoners are not aware of the engagement with victims. The support is delivered via telephone by trained Victim Support staff as well as face-to-face in a safe and secure environment.

  • Hartlepool Victims’ Service

In partnership with Hartlepool Council and Opening Doors, Victim Support provides a support and information service for Hartlepool residents, including crime prevention advice and support and help with anti-social behaviour. Call 01429 523 100 or email

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