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East London

Get help from your local team

If you’ve been affected by crime, call the East London Victim Assessment and Referral Service on freephone 0808 168 9291, then dial 2.

Lines are open 8am-8pm Monday to Friday and 9am to 5pm on Saturdays. 

You can also contact your local victim care team in East London on 0203 910 9040.

Lines are open 9am-5pm Monday to Friday.

Alternatively, you can contact us via live chat - our normal operating hours are from 9am to 5pm Monday to Friday. 

If you need support outside of our open hours, call our Supportline for free on 08 08 16 89 111 or request support via our website.

How we can help

We give emotional and practical help to people who have been affected by crime in the London Boroughs of Barking and Dagenham, Havering, Newham, Redbridge, Tower Hamlets and Waltham Forest. We’re an independent charity and you can contact us for support regardless of whether you’ve contacted the police, and no matter how long ago the crime took place. We’ll help you for as long as it takes to overcome the impact of crime. 

If you call your local Victim Support team in East London, we’ll make sure you get the information and support you need. This might be arranging a meeting for you to talk to us and receive emotional support in confidence, helping you to fill out a compensation form or get advice on how to make your home more secure, or referring you to other specialist organisations that can also help. 

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