Fraud is when someone tricks or deceives you to gain a dishonest advantage – usually money, goods, services or property.

Our fraud caseworker supports victims of all types of fraud, including:

  • Romance fraud
  • Common scams
  • Identity theft
  • Currency fraud
  • Telephone scams.

With our specialist knowledge we can:

  • Help you look at ways of claiming back any lost money
  • Help you build resilience to prevent any further crimes
  • Provide support that’s personalised to you.
  • Listen with compassion and help you find ways to manage and feel safer.

Our fraud caseworker works closely with the police and can provide advocacy with banks and Action Fraud.

Computer and bank card

We recognise that anyone can be susceptible to fraud and that criminals always find new ways of tricking innocent people.

We understand the embarrassment and shame that victims feel after experiencing fraud. Some people blame themselves, but you are not to blame.

Please don’t hesitate to contact us if you’ve been a victim of fraud and would like to know more about how we can help you.

For more information on how to protect yourself against fraud please visit:

Get help now

If you’ve been affected by crime in North Wales, call your local victim care team on 0300 303 0159.

More help in North Wales