Gwent

Phone

0300 123 21 33

If you’ve been affected by crime, the Gwent Police Victim Care Unit (VCU) co-ordinates victims’ services in Gwent. Please contact the VCU on 0300 123 2133. Lines are open 8am-6pm Monday to Friday.

Out of hours Supportline

08 08 16 89 111

If you need support outside of our open hours, call our Supportline for free on 08 08 16 89 111 or request support via our website.

Bydd yn hypergyswllt hyn yn arwain chi i’r fersiwn Gymraeg o’r dudalen. 

Get help from your local team

Call us

Gwent Police Victim Care Unit (VCU) co-ordinates victims’ services in Gwent.
Please contact the VCU on 0300 123 2133 email connect.gwent@gwent.pnn.police.uk Lines are open 8am-6pm Monday to Friday.

If you want to contact Victim Support directly or do not want to report to the police, you can get independent help from your local team. Call your local Victim Support team in Gwent on 020 3948 0260. Lines are open 9am-5pm Monday to Friday. Alternatively you can email us at GwentVCU@victimsupport.org.uk

If you need support outside of our open hours, call our Supportline for free on 08 08 16 89 111 or request support via our website.

Go online

As a result of the Coronavirus pandemic we have made our free live chat support service available 24/7.

Create a free account on My Support Space – an online resource containing interactive guides to help you manage the impact that crime has had on you.

How we can help

We give emotional and practical help to people who have been affected by crime in Gwent. We’re an independent charity and you can contact us for support regardless of whether you’ve contacted the police, and no matter how long ago the crime took place. We’ll help you for as long as it takes to overcome the impact of crime.

If you call your local Victim Support team in Gwent, we’ll make sure you get the information and support you need. This might be arranging a meeting for you to talk to us and receive emotional support in confidence, helping you to fill out a compensation form or get advice on how to make your home more secure, or referring you to other specialist organisations that can also help.

In Gwent we work alongside a range of partner organisations in the Connect Gwent Victims Hub.

As well as offering emotional and practical support to people affected by crime, we run a number of specialist services in Gwent, including:

Victim Support Cymru has been commissioned by the Welsh Government to support victims of hate crime and incidents in Wales. We are the official support mechanism and are working to increase reporting of hate crime and to raise awareness of what a hate crime is.

You can contact us on 0300 3031 982 or hatecrimewales@victimsupport.org.uk.

Last year we offered immediate support to over 12,000 people affected by crime in Gwent, and gave in-depth support to nearly 1,300 people.

One of the people we’ve helped to cope after crime is Mark, who was a victim of assault.

I was assaulted while trying to intervene in a domestic violence attack. After the assault I lost all my confidence; I changed my routine, not walking the dogs as I didn’t want people judging me because of my facial injuries. I have been unable to work or drive because of my injuries.

Victim Support rang me, and me and my wife met with the volunteer. He made us feel at ease, arranged for the police to contact us, and supported us both. He reassured me that I had not done anything wrong and helped with the compensation claim.

Victim Support have given me the confidence to go back out there; I am hoping to go back to work soon and am in my normal routine of walking the dogs again.

We work with a number of partner organisations in Gwent to make sure you get the support you need.

Find out more about some of the services and organisations we work with:

Gwent victims’ hub

New Pathways offers a range of counselling, advocacy and support services for women, men, children and young people affected by rape and sexual abuse.

A national charity which supports child victims of crime up to the age of 18.

Provides a range of key services to the LGBT community across Gwent including information, training, support and advocacy.

Provides a range of services to help and support older people, their families and carers.

  • Mental Health and Well Being Advisor

Specialist help and advice for people with mental health issues within Connect Gwent.
Tel: 0300 123 21 33