VS responds to HMIC survey on the public’s views of the police

31 August 2016

Lucy Hastings, Director at independent charity Victim Support, said:

“These findings from the HMIC demonstrate that there is still some way to go in improving the support provided to victims and witnesses, before they will be getting the information they need and the respect they deserve.

“Our research* tells us that proper communication between the police and victims of crime is vital. Without it, victims may feel isolated and come to believe that their case is being neglected or not taken seriously. This makes them less likely to report crime in the future and ultimately undermines public confidence in the wider justice system.

“All police staff should be fully aware of their obligations under the Victims’ Code and measures put in place to ensure that those obligations are being met.”

Notes to editors

*Left in the dark, 2010

Victim Support’s specially trained staff and volunteers offer free, confidential information and support to anyone affected by crime – regardless of when a crime took place or if the police are involved. Call our Supportline team on 08 08 16 89 111 or visit victimsupport.org.uk to find out how we can help