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Victims' Service Delivery Assistant - Luton

Published: 17 June 2016

Job Type: Service Delivery
Salary: £15,520 per annum
Location: Luton, Bedfordshire
Closing Date: 1 July 2016

Looking for a challenging, interesting and rewarding role?

Victim Support is the national charity that helps people affected by crime.  We are facing many new challenges and opportunities for developing and delivering our services nationwide, and are looking for outstanding people to drive the organisation forward and share our passion in wanting to make a difference in people’s lives.

The main purpose of the role is to provide general administrative support to the Victims Services Delivery Managers.  This will include maintaining manual and computerised records, data collection, input and analysis, purchasing of stationary and office supplies, typing of letters, minutes and reports.  You will also assist the manager in supporting and managing a team of volunteer caseworkers in supporting victims of crime.  There will also be regular telephone contact with clients and vulnerable individuals. 

Applicants will have a good understanding of confidentiality and safe working practices and maintenance of records in accordance with the Data Protection Act.  In addition you must be able to demonstrate your active commitment to promoting equal opportunities and diversity. It is also essential you can demonstrate that you are able to work without direct supervision, that you can prioritise your work and deal with competing demands in an organised and methodical manner. 

Appointments will be subject to satisfactory checks made by the Disclosure and Barring Service (DBS) and receipt of satisfactory references.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

The closing date for this role is 9am on Friday 1 July 2016.

To apply, please download the application pack below and return it to by the closing date, quoting the full job title and reference number.

We do not require assistance from any recruitment agency.

Victim support welcomes calls from Textphone users via Text Relay.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.


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