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Victim Services Case Manager - Chandlers Ford

Published: 23 March 2016

Job Type: Service delivery
Salary: £21,340 per annum
Location: Chandlers Ford, Hampshire
Closing Date: 31 March 2016

We are looking for a Victim Services Case Manager to join Victim Support in Chandler's Ford.

The main purpose of this role is to provide an effective and high quality service to victims of priority crime and antisocial behaviour, by undertaking tailored one-to-one support and by managing volunteers who similarly provide emotional and practical support.

The successful candidate will be required to determine the most appropriate method of support for referred victims. taking into account known risks and best practice in relation to their needs, complete needs and risk assessments following victim service operating procedures, ensure appropriate support is provided to referred victims and review support plans regularly. You will also carry out effective recruitment and management of volunteers, assessing their competence to practice using national guidelines, maintain a good knowledge of the local area, local voluntary groups, statutory agencies and their services, and develop local key relationships to enhance partnership working and identify potential funding opportunities.

The ideal candidate will have experience of delivering a service and working with service users in a statutory, voluntary or community setting. You will also have an excellent understanding of the requirement for confidentiality and safe working practices. The successful candidate will be able to work confidently without direct supervision and be able to deal effectively with competing or conflicting demands in an organised and methodical manner, as well as having good problem solving skills. An active commitment to promoting equal opportunities and diversity is essential. You will need to be flexible with working hours in order to meet the needs of the role.

There will be a requirement for you to travel and therefore it is essential that you have a full driving licence and access to transport.

If you would like further information about the post please contact Liessa Mallinson on 07765 881 205.

This post is subject to satisfactory enhanced DBS Disclosure and Police Vetting.

The closing date for applications is 9am on Thursday 31 March 2016.

Interviews are likely to take place on Tuesday 5 April 2016.

Previous applicants need not apply.

To apply, please download the application form below and return it to sally.maund@victimsupport.org.uk by the closing date, quoting the full job title and reference number.

We do not require assistance from any recruitment agency.

Victim Support welcomes calls from Textphone users via Text Relay.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.

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