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Victim Focus Officer - Merthyr Tydfil

Published: 3 June 2016

Job Type: Service delivery
Salary: £18,430 per annum
Location: Merthyr Tydfil
Closing Date: 17 June 2016

Victim Support is seeking a full-time Victim Focus Officer to be based within the Merthyr Tydfil area, required to travel throughout Rhondda Cynon Taff.  We are also seeking a full-time Victim Focus Officer to be based within Rhondda Cynon Taff, required to travel throughout Merthyr Tydfil. This is a temporary post to end on or before 31 March 2017 with potential to extend should funding be secured. The working hours are 37.5 per week, to be worked in agreement with the line manager.

You will contribute to an effective operation, supporting victims of crime and dealing with complex case work. You will build key relationships with external organisations that play an integral part in the work we carry out for victims. You will assist in managing a team of volunteers, providing support and advice when required, while working with partners to develop action plans for victims and ensure monitoring of these plans in order to meet the needs of victims. You will maintain a robust case management system and ensure confidentiality and data protection is adhered to at all times.

The ideal candidate will have experience of supporting victims in a criminal environment and dealing with multiple needs. You will have worked in a multi-agency setting, building and maintaining strong links in order to create a robust approach to supporting individuals. You must have experience of supporting volunteers and knowledge of confidentiality and data protection. Strong self-management, numerical and IT skills are essential, as is the ability to communicate sensitively and effectively with a wide range of people.

On successful completion of a probationary period, your salary will increase to £19,000 per annum.

The successful candidate will require police vetting to Level 3.

The closing date for applications is 12pm on Friday 17 June 2016.

Interviews are scheduled to take place on Tuesday 28 June 2016.

To apply, please download the application pack below. You should provide explicit evidence against the shortlisting criteria, which is marked in the person specification as (s). Due to the high volume of applications we receive, we will only contact people who have been shortlisted for interview.

Completed applications should be sent via email to by the closing date. Any applications received after this time will not be considered.

We do not require assistance from any recruitment agency.

Victim Support welcomes calls from Textphone users via Text Relay.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.


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