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Service Delivery Assistant - Swansea

Published: 20 May 2016

Job Type: Service delivery
Salary: £7,701.09 per annum (FTE £14,439.54 per annum)
Location: Swansea, West Glamorgan
Closing Date: 1 June 2016

Victim Support is seeking a part time service delivery assistant to join our team in Swansea. The working hours are part time, 20 per week, to be worked in agreement with the line manager.

You will contribute to an effective operation by providing an efficient administrative support service to the Swansea office, assisting with general correspondence and dealing with incoming calls and enquiries. You will provide support for and participate in local fundraising and assist the service delivery managers with the administration of volunteers. Other duties include maintaining records, managing office supplies, typing minutes and dealing with mail.

The ideal candidate will have experience of implementing and maintaining efficient administrative systems, including the upkeep of manual records and electronic databases, and undertaking a range of administrative tasks. Strong self-management, numerical and IT skills are essential, as is the ability to communicate sensitively and effectively with a wide range of people.

On successful completion of probation your salary will increase to £7,939.27 per annum (FTE £14,886.13 per annum).

The successful applicant will be required to undertake police vetting.

The closing date for applications is 12noon on Wednesday 1 June 2016. Interviews are scheduled to take place on Friday 10 June 2016.

Please download the application pack below. You should provide explicit evidence against the shortlisting criteria, which is marked in the person specification as (s). Due to the high volume of applications we receive, we will only contact people who have been shortlisted for interview.

Completed applications should be sent via email to nick.cooke@victimsupport.org.uk by the closing date. Any applications received after this time will not be considered.

We do not require assistance from any recruitment agency.

Victim support welcomes calls from Textphone users via Text Relay.

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