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Service Delivery Assistant - Shrewsbury

Published: 29 April 2016

Job Type: Service delivery
Salary: £14,341.53 per annum
Location: Shrewsbury, Shropshire
Closing Date: 23 May 2016

Victim Support is looking for a Service Delivery Assistant to join our team in Shrewsbury. The working hours are full time, 37.5 hours per week, to be worked in agreement with your line manager.

You will contribute to an effective operation by providing an efficient administrative support service to the Shrewsbury office, assisting with general correspondence and dealing with incoming calls and enquiries. You will provide support for and participate in local fundraising and assist the Service Delivery Managers with the administration of volunteers. Other duties include maintaining records, managing office supplies, typing minutes and dealing with mail.

The ideal candidate will have experience of implementing and maintaining efficient administrative systems, including the upkeep of manual records and electronic databases, and undertaking a range of administrative tasks. Strong self-management, numerical and IT skills are essential, as is the ability to communicate sensitively and effectively with a wide range of people.

On successful completion of probation your salary will increase to £14,771.78 per annum.

The successful applicant will need satisfactory clearance of an enhanced Disclosure & Barring Service (DBS) check.

The closing date for applications is 12pm on Monday 23 May 2016.

Interviews are scheduled to take place on Wednesday 1 June 2016.

To apply, please download the application pack below. You should provide explicit evidence against the shortlisting criteria, which is marked in the person specification as (s). Due to the high volume of applications we receive, we will only contact people who have been shortlisted for interview.

Completed applications should be sent via email to by the closing date. Any applications received after this time will not be considered.

We do not require assistance from any recruitment agency.

Victim Support welcomes calls from Textphone users via Text Relay.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.


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