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Cyber Crime Caseworker - Lincoln

Published: 14 June 2016

Job Type: Service Delivery
Salary: £16,684 per annum (FTE £20,855 per annum)
Location: Lincoln, Lincolnshire
Closing Date: 28 June 2016

Victim Support is a charity supporting people to cope and recover from the effects of crime. We provide support services in Lincolnshire for people affected by crime and work with partners to reduce the likelihood and the impact of crime. We are looking for a Cyber Crime Caseworker to join our team based in the Lincoln office. The working hours are part-time, 30 per week, to be worked in agreement with your line manager.

The key purpose of this role is the delivery of support services to both young victims of cyber crime and to their parents. We provide support using online services, telephone communication and in some face to face settings. You will work within the core victims' services team and alongside the Castle (child exploitation and child abuse) Project, as well as with other partner agencies e.g. Lincolnshire Police to ensure appropriate services are provided for and to young victims and witnesses of cyber crime and their families as required.

The ideal candidate will have extensive experience of delivering a service and working with service users in a statutory, voluntary or community setting. You will also have an excellent understanding of the requirement for confidentiality and safe working practices, specifically with children and young people. You should be able to work confidently without direct supervision and be able to deal effectively with competing or conflicting demands in an organised and methodical manner, as well as having good problem solving skills. Excellent written and analytical skills are required, and an active commitment to promoting equal opportunities and diversity is essential. You will need to be flexible with working hours in order to meet the needs of the role.

On successful completion of a six month probationary period, your salary will increase to £17,200 per annum (FTE £21,500 per annum).

The successful applicant will need satisfactory clearance of an enhanced Disclosure & Barring Service (DBS) check.

The closing date for applications is 12 noon on Tuesday 28 June 2016.

Interviews are scheduled to take place on Tuesday 5 July 2016.

To apply, please download the application pack below. You should provide explicit evidence against the shortlisting criteria, which is marked in the person specification as (s). Due to the high volume of applications we receive, we will only contact people who have been shortlisted for interview.

Completed applications should be sent via email to by the closing date. Any applications received after this time will not be considered.

We do not require assistance from any recruitment agency.

Victim Support welcomes calls from Textphone users via Text Relay.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.


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