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Victims' Service Administrator - London

Published: 15 August 2016

Job Type: Service Delivery
Salary: £18,620 per annum, including London Weighting
Location: Elephant & Castle, London
Closing Date: 29 August 2016

Victim Support is a national charity that helps people affected by crime. We are currently looking for outstanding people to share our passion in wanting to make a difference in people’s lives.

We're looking to recruit an Administrator to work 37.5 hours per week, Monday to Saturday (8am to 4pm shift one week and 12pm to 8pm the following week).

The role will entail liaising with police and other agencies to complete data and information, to enable swift contact by Initial Response Officers to victims and witnesses of crime. You will be proficient in IT systems and have experience of working on database and data inputting. You will follow agreed processes and timescales.

The post will require experience of delivering a service in a statutory, voluntary, community or private social care setting and working to agreed standards and procedures.

It is essential that you are able to communicate effectively, verbally and in written form, including telephone skills. It is also necessary for you to deal sensitively with challenging and emotionally charged situations, demonstrating empathy and controlling your own emotions.

Please contact a team leader on 020 7740 8282 if you would like to discuss this role further.

The successful applicant will need satisfactory clearance of an enhanced Disclosure and Barring Service (DBS) check and police vetting.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

The closing date for applications is 9am on Monday 29 August 2016.

To apply, please download the application form below and return it to rehana.patel@victimsupport.org.uk by the closing date, quoting the full job title and reference number.

We do not require assistance from any recruitment agency.

Victim Support welcomes calls from Textphone users via Text Relay.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.

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