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Enhanced Service Delivery Manager - Camden

Published: 24 August 2016

Job Type: Service Delivery
Salary: £26,000 per annum including London Weighting
Location: Camden, London
Closing Date: 6 September 2016

We're looking for an Enhanced Service Delivery Manager to join our team in Camden.

The main purpose of this role is to recruit and develop volunteers who will support victims of crime. In addition, you will develop local key stakeholder relationships with a view to enhancing partnership working and assist in obtaining local funding. You will also have the responsibility of maintaining and enhancing service delivery standards.

The successful candidate must have the knowledge and experience of delivering a service and working directly with clients or service users in a statutory, voluntary or community work setting. You must also have an understanding of maintaining confidentiality, safe working practices and the maintenance of files in accordance with the Data Protection Act. In addition, you must be able to demonstrate your active commitment to promoting equal opportunities, diversity and inclusion. It is also essential that you are able to work independently without direct supervision, and can prioritise your work and deal with competing demands in an organised and methodical manner. The ability to gather, analyse and use information and evidence from different sources to solve and resolve problems is also essential.

Appointments will be subject to satisfactory checks made by the Disclosure & Barring Service and references.

In return, we offer a pension and an array of voluntary benefits. We also offer 25 days annual leave (pro-rata) and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Due to the high volume of applications we receive, we will only contact people who have been shortlisted for interview.

The closing date for this role is Tuesday 6 September 2016 at 9am.

To apply, please download the application pack below and return it to by the closing date, quoting the full job title and reference number.

We do not require assistance from any recruitment agency.

Victim Support welcomes calls from Textphone users via Text Relay.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.


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