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How to contact us

If you've been a victim of crime and would like our help there are several ways to get in touch: 

Contact your nearest office. You can get the main contact number for your area on your local page. 

Contact the Supportline. They'll give you information and support over the phone and can direct you to your nearest office. Call on 0845 30 30 900 or email now.

Police referral

If you've reported a crime to the police you can expect to hear from us within a couple of days. If you told the police not to pass your details on to us you won’t hear from us, but if you’ve changed your mind you can contact us anytime.

Remember

You don’t have to report a crime to the police to get our help.

The crime that affected you doesn’t have to be recent. You can contact us days, weeks, months or even years after the experience.

We're an independent charity so you can talk to us confidentially without involving the police or other parts of the criminal justice system. Read about how we approach confidentiality.

Even if you've said "thanks, but no thanks" to us before when we've offered to help, you can get in touch again at any time and we'll do whatever we can to support you.

More than 1 million crime victims were referred to us this year for support

More than 1 million crime victims were referred to us this year for support

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